Carol Ientile
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enlightening you with our bright ideas

Caution!! Blonde thinking! Welcome to Blah, Blah, Blonde -- the blog of PR Powerhouse and natural blonde, Carol A. Ientile, founder of C.I. Visions, Inc. the beauty, fashion and lifestyle public relations and marketing agency.

Our blog is designed to enlighten you with thoughts, words, actions and feelings that will inspire you while improving the quality of your life and how you live it! Be the change you want to see in the world!

GETTING YOUR WEBSITE SOCIAL…

We launched a new website two years ago and this week we hired someone to come in and do some tweaking.  One of the things we need immediately are tabs linking visitors to our site to our social media pages (Facebook & Twitter).  Why?   Because those destinations are where we daily update Agency and Client news and can share up to the minute successes with our audiences.  Here is a great article – the one that motivated me to get moving and get an expert to implement these changes – stay tuned – we are in the design process and should be finished within the month…

9 Tips for Integrating Social Media on Your Website

By 
Published January 25, 2012 Printer-Friendly

social media how toAre you leveraging the power of social media on your site?

Together, social media channels and your website should work seamlessly to promote your online brand.

However, if you’re like most businesses, you’re probably missing out on potential interactions, impressions and ultimately sales.

In this article, I’ll dive into a quick how-to guide to ensure your business website and social media platforms are working together to maximize your online exposure.

I’ve included examples from small- to medium-sized businesses that specialize in a whole host of fields to illustrate that you don’t have to be one of the big players to take advantage of these simple tips.

#1: Include Visible Social Media Buttons

This seems like a no-brainer, but double-check. Best practices suggest that social media buttons be displayed on the top, bottom or along the side of your home page. Links or buttons that remain in your navigation as the user moves from page to page are optimal.

To ensure that users don’t exit your web page altogether, you may want to create the buttons or links so that they open your social media pages in new windows.

Also, do not feel obligated to link out to all social media channels you’ve created or dabbled in. If you’re fonder of Twitter and have completely abandoned your Facebook page, there’s no reason to link to any outlet that is not being actively managed. In fact, linking out to inactive channels can ultimately cause more harm than good.

There are several ways in which to display your buttons or links and none of them are wrong. In this case, it is more of a design preference focused on how the user will be interacting with the site.

Below are some examples of ways in which websites have successfully displayed their social media outlet(s).

big and bold buttonsBig and bold button catches your eye.

This eCommerce site specializing in alternatives to dog and horse supplements only links out to Facebook and chooses to do so in a big and bold manner.

subtle buttonsSubtle buttons suit some sites well.

This farm credit services business subtly displays their social media buttons at the bottom of their page.

front and center buttonsFront-and-center buttons ensure visibility.

This artist decides to feature his along the top.

#2: Integrate Social Where it Makes Sense

If you use social media to keep your customers or clients apprised of your recent happenings and are actively managing your outlets on a daily or bi-weekly basis, it might be wise to showcase your Twitter feed or Facebook posts directly on your website.

Linking out or displaying inactive social media channels will only cripple your online efforts. If you choose to go this route, it is important that you maintain your presence.

Below are two examples of how vastly different businesses (a web design firmand an online gift card site) have integrated their social media feeds into their websites.

visible tweetsOn this site, tweets are visible along the right-hand side throughout the website. Tweets vary from deals and contests to interactions with followers and customer service responses.

recent tweetsOn this B2B site, recent tweets are found at the bottom of the homepage and are mostly comprised of industry-related blogs, recent events and projects in which they’ve participated.

These businesses vary significantly in what they do and the way they make use of social media, but both have found a logical method of incorporating social media into their sites.

#3: Include Up-to-Date Buttons

Social media changes fast—dare we say in real time? So if you added your buttons a year ago, they are probably palling around with the dinosaurs. Facebook fans morphed into Likes, group pages died, +1 is spanking new and LinkedIn improved significantly. Do research to find the most current social media terminology so you don’t get caught mumbling about “The Facebook” and “The Twitter.”

staying up to dateSocial Media Examiner stays up to date.

In order to maintain credibility within this ever-changing realm, it is important to stay with the times. However, staying up to date with your terminology does not mean that you need to jump on every platform that springs up. It is important to be tactful with your social media choices and do your research before blindly forging into unknown territory.

#4: Include Share Buttons

If you sell a product or run a full-fledged eCommerce site and you haven’t added share buttons to your product pages, you are missing out on a whole host of potential social impressions.

Share buttons should enable website-goers to seamlessly share or recommend a product.

If you find yourself hard up for a broad solution for this, check out AddThis orShareThis. Both provide efficient and easy-to-use solutions for social media sharing across eCommerce sites with the added benefit of analytics to see how the content is getting shared.

As illustrated below, these buttons are easy to see.

make it easy to share your productThe easier you make it for customers to share your product, the better.

Similar to eCommerce sites, if you have resources, articles, a blog or other valuable content on your site, you should attempt to make it as simple as possible for readers to share it with others. Social media share buttons should be displayed somewhere easy to see. Nicholas Creative does a decent job with this, as seen on their blog below.

sharing contentIf you enjoy an article, you won’t want to keep it to yourself.

#5: Use Analytics

Pay attention to the way in which individuals are using your social media buttons by tapping into Google Analytics. How many people are actually clicking on your outbound social media links?

An easy way to explore this is by setting up Event Tracking in Google Analytics. If you’re unfamiliar with Event Tracking, Google provides a step-by-step guide on how to incorporate the correct codes into your site.

track metricsGoogle Analytics allows you to track the number of individuals who click on outbound links by setting up Event Tracking.

If you find that few individuals explore your social media outlets once landing on your page, perhaps your social media buttons aren’t in a convenient location. It’s always best to have actual numbers to back up your choices.

#6: Pay Attention to Terms and Conditions

This goes hand in hand with staying up to date and knowledgeable, but I continue to see major brands using social media in ways that violate platforms’ terms and conditions.

You cannot use Google+ for contest entries, a personal Facebook page shouldn’t be used to operate a brand and there are certain rules to adhere to when running a promotion on Facebook.

The way you use social media reflects on your website, as well as your brand as a whole. If you’ve accidentally violated some terms and conditions in the past, delete those pages and do not link out to them even in the interim.

facebook page marketingI’m not sure what Pita Pit is doing with this personal Facebook page or if it was created by an unaffiliated party. Whatever the case may be, steer clear of using a personal page as a brand page.

#7: Don’t Over-Do It

You want to make sure that compelling information is easily shareable, but littering social media share buttons all over your webpage isn’t the way to go. Before adding share buttons to a page, ask yourself, “Is there information here that people would find worth sharing?”

If you find yourself on your “About Us” page and don’t see any added value to website-goers being able to share your administrative assistant’s contact information, then forgoing buttons in this instance is totally acceptable.

#8: Stay Knowledgeable

Don’t get it twisted. With the changing social media landscape and array of rollouts these days, it is easy to confuse social media features. Keep in mind:

  • You won’t be directing individuals to your Facebook page by installing a Facebook “Like” button on a specific website page. Instead, you are allowing individuals to “Like”/share the information, content or product that is found on that specific website page. There is no correlation between Liking a specific website page and directing users to “Like” your branded Facebook page.
  • Similarly, directing individuals to your Google+ brand page is different than adding a +1 button to a page. At this time, there is no correlation between the two.

As illustrated below on this pool supplies website, social media pages and social media share buttons can be found on the same page. Verbs such as “Tweet” and “Share” often help distinguish between share buttons and social media pages.

differenceBe sure you know the difference.

#9: Use Social Media Insights Alongside Google Analytics

Many types of software allow you to see your social media insights alongside your web analytics in order to pick up on trends and to better understand the successes or failures of campaigns.

SproutSocial allows users to compare web analytics and social media reporting information from specific timeframes side by side. Being able to see the way in which your social media and website analytics relate proves useful in establishing goals, measuring successes and identifying areas in which you can improve.

example of the correlation between website traffic and a social media campaignHere’s an example of the correlation between website traffic and a social media campaign via a SproutSocial report.

There you have it—a quick-and-dirty guide on immediate steps you can take to make your social media an

 

BEAUTY BLOGGERS…

Women have a  passion for sharing life experiences and the growing trend of turning those experiences into blogs is a powerful force in shaping beauty product opinions and consumer buying habits. Can you believe that more than 27 percent of women have posted a comment about a beauty brand on a message board, social networking site or blog, and 67 percent of women who participate in these sites are more likely to buy a beauty product if they read a good comment or review about it from their fellow consumers.  That a lot of power beauty bloggers possess and I just love this medium for sharing the message of our clients with these trend-setting women – even if sometimes their comments and reviews aren’t always positive – they are insightful and real!

In a recent Pink report from The Benchmarking Company which scanned  500,000 message boards and 50 million blogs, and obtained detailed quantitative data from thousands of women across the United States beauty blogs especially are where the action is – with the latest research showing that 39 percent of the American online population reads blogs,  22 percent of women visit beauty blogs and on average, women who used the Internet for beauty purposes have visited six blogs, joined three and posted comments on two of them!  There is major opportunity for the beauty industry to reach and educate female consumers by concentrating their marketing dollars and pr product campaigns on the bogging community.  Women are talking about the beauty brands they are most frustrated with and those they adore with millions of other women and beauty addicts online. The Internet has truly become the world’s largest and most influential water cooler. Providing consumers a place to create and share thoughts and opinions online has the potential to dramatically change how beauty brands do business.  At C.I. Visions we treat our blogger contacts like gold and value their commitment to providing their readers with the best “hands-on” test drives and opinions.  We never pay or endorse bloggers who solicit for ads or banners on their sites – this is not where we feel the real power of the blogger lies – we are confident that our client partners deliver great new technologies and product development that our blog contacts what to hear about and try for themselves – the instant postings are amazing and clients use bloggers input in fine-tuning their product development plans.  Another bright idea for enlightening your marketing program….

 

 

Google Search For Your Business…

Google is an important search engine and has replaced the Yellow Pages for most people when looking for information via their smartphone or computer.  When was the last time you used a phone book?  Or called 411?   We use Google all day long at C.I. Visions in accessing a myriad of information. Its perfect for all of my blonde moments!  When I am searching for the perfect word for a press release, need to know if a celebrity wore one of our clients on the red carpet last night, or what more information about a potential client’s product category…  It is essential that information about your business is available to anyone using Google.  An important way to do this is to make sure that your website is up to snuff in terms of SEO.  What’s SEO?  Simply –  Search Engine Optimization which makes the content and HTML code of your site search engine friendly.  Google also offers ADWords Express – locally targeted paid advertising on google you can utilize to build your brand.  (those sidebars you see when you open Google.  These ads ensure that you site appears in the box at the top of side of the computer screen when someone types in a key word. For example, when someone  is searching in your area for something you sell or a service you provide (“pr agencies in NYC”), or if they are already in NYC just (“pr agencies”)the listing for your business will appear above or beside the regular search results.  Your located will be marked with a blue pin on Google Maps.

PR POST IT: The business of Business PR

A great article filled with insight what it takes to secure great business press with the leading media insiders… http://blog.prnewswire.com/2012/01/04/pitching-business-editors/

New Year…new me…

Blah, blah, blah, this blonde has not had much to say recently (hard to believe) and to establish your voice in the blog-o-spere…well you must communicate more often.  So, here on the 11th day of the New Year – I set a new intention (forget those over emphasized and broken new year resolutions) to reach out and touch you more with my musings, business savvy, agency news, trends and other written words to inspire each of you and most importantly myself – to be the change we want to see in the world!

MAKE FACEBOOK INTERACTIVE FACETIME…

Facebook continues to be the most powerful social network on the planet with over 750 million active users.  Are you making Facebook a part of your online marketing strategy?

#1: Give people a reason to become a fan

Ever since Sally Field accepted her Academy Award with the words “You Like Me, You Really Like Me”  ”Liking” has become part of the perceived positive response to our marketing messages – and getting visitors to “Like” your fan page and interact with your brand messaging is a sure key to success.  Offer a free trial, coupon or even specialized information, and you can significantly increase fan conversion rates, while giving real value in becoming a fan – check this out…repo

TruTV’s Operation Repo fan page challenged fans to get their friends to become fans for access to a never-seen-before episode.

post to wallTruTV’s fan page saw a 400% increase in fan conversions during the video promotion because they gave people a reason to become fans. 

#2: Stay true to your brand message

People who Like your brand on Facebook expect your posts to be at least somewhat related to your brand or industry – but you can be creative in delivering fresh info into your daily posts…

  • Write about a current event and tie it to your brand or industry.
  • Find and share a funny YouTube video loosely related your brand or industry.
  • Ask your audience to post questions, pictures or stories about your brand to your wall.
  • Repost the most interesting content back out as an update.c.

#3: Ask the right kind of questions

Get your fans talking on Facebook by asking interesting and entertaining questions. But did you know there’s a right way and wrong way to ask questions on Facebook? When done right, you can significantly increase your fan engagement and build some great relationships.  Ask questions that are easy to answer. Questions that require just one-word responses tend to get the most engagement. Remember, people LOVE to talk about themselves, so when you make it about them, they are more likely to jump into the conversation,

zapposFor example, Zappos asked a fun, easy-to-answer question. They asked, “What was your first concert?” They even attached a great video of one of their employees answering the question too. The response from this question was fantastic! 

#4: Include pictures in your Facebook updates

Facebook is all about the photos and images!   So just about every status update should include a picture. Ideas for pictures include customers, your product or service in action, employees and events. Or ask fans to vote on a photos or offer something free in return for their interaction..
enchantment 

#5: Celebrate your business. brand milestones

Did you reach so many fans on your facebook page?  Is you Company celebrating an anniversary, is it George in shippings Birthday – ask your followers to celebrate with you.

facebook celebrationNotice the high level of engagement on this Facebook update! 

#6. Run a Facebook contest

Everyone loves to win something!   Spur your community to action and ask them to share the contest with their some examples include a photo contest, a video contest or a sweepstakes where people just enter their name and email to win.

“To run a Facebook Contest, you’ll need to use a third-party app such as Wildfire,StruttaNorth SocialEasypromos or Shortstack. You can also create your own iFrame app to accept the entries, but that will require programming. Facebook has many rules about how a contest or promotion can be run that you should read here:http://www.facebook.com/promotions_guidelines.php. The main thing to consider is that you cannot automatically enter people who Like your page or post a comment on your wall.

“Your prize does not have to be expensive to garner a lot of entries and good buzz – just give away something your audience is interested in, you will create great buzz for you and your Facebook page.

chocolate for breakfastRecently, the Facebook page Chocolate for Breakfast ran a contest giving away a box of truffles and had over 700 entries and over 400 new Likes in one week using the Wildfire application. 

#7: Measure your Facebook marketing!

Measure unique users, fans, conversions, clicks, activity, retention, loyalty and many other metrics so you can understand your fans and visitors to your page…
insightsThe Facebook Insights dashboard provides a wealth of data on how users are interacting with your Facebook page and apps.
Excerpts and Facebook graphs and images edited from The Social Media Examiner
Carol A. Ientile

 

 

THE PERFECT PUBLICIST

The power of publicity is a potent tool to build brand awareness about your small business. If your situation and timing is right, hiring a public relations firm can be a worthy investment. A seasoned professional will be able to construct a media campaign that will lead to measurable results. But when you choose your publicist – get it RIGHT!

The RIGHT Product

A great time to hire a PR firm is when you have a new product. We define a product as a person, place, service or thing  that’s available to the masses and consumable marketplace.  Making the proper investment into a cohesive marketing plan and determining first if your brand is viable and if there’s a trade or consumer market for that perspective.Another important factor is where your product or service will be sold and the best way to reach that audience. In other words, don’t waste your time doing a national campaign if your product is only available in three regional markets.  But using pr to drive brand reach and awareness is indeed at the core of what successful pr and publicity is all about!

The RIGHT Timing

Finding your ideal team, at the right time, is critical. Far too often, the work of a publicist who is hired too early or too late in a campaign is rendered obsolete. For example, publicists who work with magazines require more time — planning four months or more in advance — to secure coverage. But you also don’t want to start spreading the word before you’re ready. Some small businesses make the mistake of launching too prematurely.  A good experienced publicist will help you determine the TIMING and not have you wasting your money, time, and the media’s time –  remember a publicist media connections are gold and we don’t want to offer them or represent brands or products that we don;t believe in or feel have a real potential for success.  For the Internet and daily newspapers, a public relations blitz can be planned just a few months before a product or service is available. A good publicist is aware of how to time coverage for optimal results – trust them – thats why your hired them!

The RIGHT Platform

Needless to say, the digital world has vastly changed the parameters of public relations. Blogs and social media campaigns using Facebook and Twitter are paramount to a strong media push. We suggest that our clients also have use manage their twitter and facebook accounts – having someone who spells the language of the social media platform and is not just posting “sale pitches” is so important in evaluating the success of these platforms.  C.I. Visions is a big supporter of  integrative cause marketing, which includes philanthropic work to enhance our clients’ image and often leads to strong media impressions.  We encourage our clients – like us – to be the change they want to see in the world – putting out proactive actions that expand the model of “selling” your product makes both good sense and great cents$$$

The RIGHT Match

Follow your instincts.  Do you like this publicist?  Is the agency size and structure similar to your own company.   You are not buying an image.  Your company and product are your image – align with partners that understand that – and remember publicists are great with our gift for talking – I have heard time and time again of agencies that have sold potential clients a big line of bull and not delivered on their grand promises.  Again, look for an agency that has the long-term connections, someone who the media likes and has a proven track record with and speak with their previous clients to get a feel for their credibility.  Bottom line – trust your gut!!!  I also ask my clients to make their dreamlist of media outlets where they would like to see their brand mentioned – and even ask for a wish list of specific outlets — including television, newspapers, magazines, blogs, websites and social media channels — where they would like to be covered.  I tell clients upfront what is do-able and just what is not going to happen!

We are our clients brand ambassador. Its our job to tell your story. If my team does not believe in your brand,  it won’t work and we will not represent you.

Blonde Thinking…but my roots do need a touch up!!!!

Carol A. Ientile

 

 

LAUNCHING A PR CAMPAIGN FOR YOUR BRAND…

I just returned from the Cosmoprof Beauty Show in Las Vegas where I met with several new and exciting beauty brands and had the opportunity to review several new and exciting companies that are launching beauty and haircare brands – stay tuned!!!   The beauty industry is a highly competitive industry where product innovation, great R & D, superior packaging and design reign supreme. With new brands and products launching every day, establishing a PR strategy is equally as important as staying current with ingredients, technology and trends and having the right new product or service.
When you are ready for PR? As soon as you are ready to sell products to retailers and/or consumers you are ready and should be working with a connected, New York City based pr agency.  Why you may ask if my brand is headquartered in Miami or LA or Alabama do I need a New York City based agency?  Because New York is the hub of almost every major media partner – its where the media works and lives -and in the fast paced world of pr getting your product in the media’s hands immediately, being able to deliver products to a last minute photo shoot and successfully having the all important editor deskside — are all best served with a NYC based pr agency.
Beauty editors receive  hundreds of products a day from PR agencies, retailers and brands directly. It’s cliché, but beauty editors repeatedly, emphatically insist they are looking for something unique—something that truly stands out from the crowd. Having a recognized and established agency presents an advantage as the long-standing media relationship and agency’s reputation for scouting out and introducing real “news” provides a Company with a valuable leg up.  We find and pin-point our clients  “wow” factor—from market positioning to formula to packaging—in order to stand out.   We know the best way to get your message across to the right editors and know what they are covering and determine whether or not your product is relevant to their readership.  Nothing annoys a media partner more than someone who does not fully know and understand their editorial content and the type of product and story angles they cover.
Successful design and marketing unifies a brand’s identity. Your brand’s identity should influence editorial interest.  The press is bombarded by marketing. The type of messaging, design and information we present on behalf of our client allows us not only to stand out from the crowd – but entice the media partner to find out more about the brand.  Every email, press release, media blast, cover letter etc. delivers a unified product brand story and is written in a style relevant to the media (you can’t sent a sales kit to an editor).
Social media is integral to any successful PR campaign offering yet another new channels to communicate with both consumers and press. Many top editors and reporters are on Twitter and engage brands as part of their conversations. A PR campaign should incorporate a social media component, but it’s important to understand that social media is just as much about individual communications as brand communications—meaning, too many canned and pre-written tweets will turn off your followers.
Celebrities endorsements definitely help sell products, but it’s important to point out that they are not only brands unto themselves—like all people, they are also fallible. If you choose to align your brand with a celebrity, know you are committing to the celebrity’s every move and reputation.   Keep in mind, celebrity endorsements don’t have to be restricted just to movie stars and musicians. Top YouTube vloggers and industry reporters, stylists and makeup artists can also help sell products.  the idea is to involve people who are in alignment with your brands philosophy and image – otherwise your brand message will be lost in translation and the celebrity will be the only thing the consumer remembers not the brand they use…
PR can definitely help define a brand and support sales and create invaluable media buzz that can propel brand awareness in a relatively short period of time and for much less than traditional advertising which has lost clout with consumers as well.  Potential consumers are smarter and savvier than ever before.  They know the difference between an ad and a third party endorsement (pr) and use, buy and recommend products every minute of everyday and believe “third-party” endorsers (bloggers, editors, writers, etc..) over paid advertising.
  • Hire an experienced publicist with extensive industry and media knowledge.
  • Stay current on what your competition is doing for press—made easy nowadays with Twitter
    and Facebook.
  • Make sure PR communicates with marketing and sales and incorporates their efforts in
    their outreach.

Carol A. Ientile, the blonde thinking at the helm of C.I. Visions/cientie@civisions.com

First Impressions…

This past weekend I had the pleasure of attending my boyfriend’s Grandfather’s-okay, “Pap Pap’s”- 85th Birthday party! It was a night full of fun consisting of fabulous food, great company, and the ultimate dance party. While preparing to meet the family (and by family, I mean the huge Italian family who all seemed to know everything about me) I had to figure out just the right outfit to wear. Talk about stressful! As you can imagine, I wanted to look as best as possible…put together, polished and well, absolutely fabulous! I took a stroll in some of NYC’s great stores, yet nothing jumped out at me. I wanted to appear attractive, yet stay more on the conservative end.  Oh yeah, and actually be able to afford the dress without setting up monthly payments.

AHA! Enter Ali Ro. This line has exactly what I was looking for. Not only are the dresses extremely trendy and cute, but this dress did just what I wanted. I felt great, looked like a million bucks and most importantly did not show too much skin. It was absolutely perfect and so appropriate!  So there I was, dancing with “Pap Pap” in an above the knee, synched waisted dress that was too cute for words. A fabulous print, a great cut and beautiful detail. I could not have asked for a better dress! It was definitely a hit and I received compliments all night.  Ali Ro is my new go-to for all sorts of occasions!

Favorite Pastime: Playing Princess

After recently looking through old family folders, I realized that throughout my childhood I was raised a typical girly girl. I took ballet and violin lessons, had a best friend named Barbie, and played dress up like it was my job. Some of my earliest memories are of me trying on my mother’s clothes, and applying sloppy makeup that I was sure looked fabulous.

It’s funny how our past can resurface.

Today I would consider myself a seasoned girly girl. I still love to dance and, although I gave up playing with Barbie quite some time ago and stopped playing violin once I reached college, through much practice, I like to think I now know the tricks of the trade when it comes to applying makeup. And needless to say, dressing up in glamorous clothes continues to be a passion of mine.

You can only imagine that I was on cloud nine when I was told that I would be wearing some of Sherri Hill’s newest designs on Monday. As I slipped into one dress after another, I couldn’t help but think that five-year-old me would have been in awe by the gems, jewels, glitz, and glam that I was now experiencing.

I can only describe Sherri’s new styles as nothing less than exquisite. The extreme amount of detail and thought that clearly went into making each dress made me feel as though I was wearing a piece of art.

Both the little girl in me, and my 21-year-old self could not have been happier at that moment.

One dress in particular must have struck a chord with Sherri herself, because she asserted that I need an event to wear something sparkly to. I could not agree with her more. Since then, I have desperately been trying to find a reason to wear one of the beautiful dresses, but for the moment the girly girl in me is plenty happy with the fact that I had the opportunity to dress like a princess.

xo